Retail Store Supervisor

6 days ago


Cape Town, Western Cape, South Africa Silvertreebrands Full time
Job Summary

As a Store Manager at Faithful-to-Nature, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining store operations excellence.

About Our Company

We are a market leader in the online natural product retail space with a strong focus on innovation, customer service, and sustainability. Our mission is to improve the health of our customers and the planet.Key Responsibilities

  • Store Operations: Oversee daily store activities, ensure compliance with policies and procedures, and maintain a safe working environment.
  • Customer Service: Foster a positive customer experience through excellent product knowledge, friendly service, and adherence to our non-negotiable standards.
  • Team Leadership: Recruit, train, and develop a high-performing team, and delegate tasks effectively.
  • Merchandise and Stock Management: Manage inventory levels, monitor stock accuracy, and implement procedures to prevent internal stock damage.
What We're Looking For
  • Experience: 2-5 years FMCG experience or similar retail environment with prior management responsibilities.
  • Qualifications: Tertiary qualification in Retail Management/Sales Management.
  • Skills: Strong leadership, communication, and administration skills.


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