Retail Store Supervisor
1 week ago
- Completed Matric.
- 2 Years experience within a sports apparel retail store.
- exceptional sales acumen.
- Passion for all things sports.
- Maintain an active lifestyle(gyming,running,hiking,outdoor sports).
- Leadership Drive: Passionate about leading and developing high-performing retail teams.
- Customer-Centric Focus: Committed to delivering exceptional customer experiences and building lasting relationships.
- Sales Achievement: Proven ability to drive sales growth and exceed targets in a retail setting.
- Operational Excellence: Skilled in managing daily store operations, including inventory, merchandising, and loss prevention.
- Retail Management Experience: Demonstrated success in a retail leadership role, with a strong understanding of retail best practices.
- Effective Communication: Excellent verbal and written communication skills, capable of motivating teams and interacting with diverse customers.
- Problem-Solving Agility: Ability to quickly assess and resolve issues in a fast-paced retail environment.
- Team Collaboration: Strong team player with a positive attitude and a collaborative approach.
- Results-Oriented: A dedicated and driven individual with a strong work ethic and a focus on achieving results.
- Adaptable and Resilient: Able to thrive in a dynamic retail environment and adapt to changing priorities.
- Customer Engagement: Provide exceptional customer service by understanding their needs and offering personalised product recommendations, ensuring a memorable shopping experience.
- Sales Targets: Consistently achieve and exceed sales targets through effective product knowledge, upselling, and cross-selling techniques.
- Product Expertise: Stay updated on the latest trends in sports apparel, footwear, and accessories, providing detailed product knowledge to customers and the sales team.
- Team Leadership: Mentor and motivate junior sales associates, offering guidance and support to ensure optimal team performance and customer satisfaction.
- Inventory Management: Assist with stock control, ensuring that shelves are well-stocked, products are displayed attractively, and inventory levels are monitored.
- Store Presentation: Maintain a clean, organised, and visually appealing store layout, ensuring products are displayed in a way that encourages sales.
- Training and Development: Train new staff on sales techniques, store policies, and product knowledge, helping them integrate into the team and reach their sales potential.
- Promotions and Events: Assist in the planning and execution of in-store promotions, events, and product launches to drive foot traffic and sales.
- Customer Feedback: Collect and act on customer feedback to improve the shopping experience, ensuring loyalty and repeat business.
- Problem Solving: Handle customer complaints or issues with professionalism, providing solutions that enhance customer satisfaction and store reputation.
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