Hospitality Operations Manager Position

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

MINIMUM ESSENTIAL QUALIFICATIONS:

  • Matric
  • Degree / National Diploma or Certificate in Hotel Management (ESSENTIAL)
  • Minimum of 5 years' working experience at a 4/5* hotel
  • Previous experience in management role essential
  • Must be computer literate
  • Professional and well-groomed with excellent all round communication skills
  • Strong admin skills
  • Strong Operations skills
  • Excellent attention to detail
  • Time management skills
  • Financial skills
  • Team player with high regard for efficiency and service excellence to guests
  • Must have a high level of working knowledge i.r.t Guest Relations, Food and Beverage, Housekeeping and Front Office
  • The role involves overseeing all departments, ensuring high standards of service and guest satisfaction, managing staff, maintaining the property and achieving financial targets
  • Experienced on platforms such as Guest Revu and Trip Advisor
  • Must have good communication and reporting skills in English
  • Must be proficient on OPERA
  • Must be proficient on all MS Office packages
  • Motivate and foster a positive work environment
  • Exceptional Food and Beverage knowledge
  • Exceptional Banqueting knowledge
  • A passion for training staff
  • Strong understanding of Labour law and disciplinary procedures
  • Valid driver's license (no endorsements) (ESSENTIAL)
  • Own reliable vehicle / transport

Shift Work – 6 Days a week



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