Dining Operations Manager

1 month ago


Port Elizabeth, Eastern Cape, South Africa Bright Placements Full time

Guest Relations and Restaurant Manager Opportunity



We are seeking a highly skilled and experienced Guest Relations/Restaurant Manager to oversee the daily operations of our restaurant, bar, and lounge area.



Key Responsibilities:




  • Ensure exceptional and attentive guest service experience in the lounge, bar, and dining area
  • Manage the stock and storerooms for the restaurant, bar, and lounge area
  • Take weekly and monthly stock of all equipment and products
  • Implement strategies to improve guest satisfaction and operational efficiency
  • Coordinate with other departments to ensure seamless service delivery
  • Be responsible for presentation of menus and wine lists
  • Assist with Guest Delight stops when required
  • Manage and train staff to maintain high standards of service


Requirements:




  • Proven experience as a Guest Relations Officer and Restaurant Manager
  • Excellent communication skills and ability to host international guests
  • Positive attitude, high energy, and computer literacy
  • Deep knowledge of wines and the service thereof
  • Strong leadership and team coordination skills
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations and resolve conflicts


What We Offer:




  • Flexibility to work split shifts
  • Well-groomed and valid driver's license


About Us:



Bright Placements is a leading recruitment agency that provides top talent to the hospitality industry.



We are committed to delivering exceptional service and supporting our clients in achieving their goals.


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