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Sales and Support Associate

1 week ago

Midrand, Gauteng, South Africa The Employment Channel Full time

We are seeking a highly motivated Sales and Support Associate to join our team at The Employment Channel. In this role, you will be responsible for providing exceptional customer service and support to our clients.

You will be required to communicate successfully with customers via various media channels, including telephone, email, and fax. You will also need to understand and apply empathy to situations/discussions with customers to recognize the potential impact of their actions on people's health and wellbeing.

The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment. You will be responsible for creating, releasing, and amending Theatre Care rental kit bookings from internal and external customers using My Mediset software.

Key Responsibilities
  • Communicate successfully with customers
  • Create, release, and amend Theatre Care rental kit bookings
  • Understand and assist with the Loaner Application
  • Provide special pricing in certain circumstances