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Help Desk Operations Manager

2 months ago

East London, Eastern Cape, South Africa beBee Professionals Full time

Job Title: Help Desk Operations Manager

We are seeking a skilled Help Desk Operations Manager to join our team at beBee Professionals in East London. The successful candidate will be responsible for managing the help desk operations and providing technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:

  • Manage help desk operations and staff
  • Provide technical support and assistance
  • Run diagnostic programs and troubleshoot issues

Requirements:

  • Degree in Computer Science, Information Technology, or a related field
  • At least two years of experience in a help desk role
  • Excellent problem-solving and communication skills
  • Knowledge of computer hardware and software
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced environment