Operations Manager
3 weeks ago
**Job Title:** Operations Manager
Salary: $60,000 - $80,000 per annum
The Operations Manager role at Profile Personnel requires a highly skilled and experienced professional to oversee the daily operations of our team. This includes managing inventory, overseeing staff schedules, handling customer inquiries, and addressing operational issues.
This is a supervisory position that demands strong leadership and communication skills. The successful candidate will have experience in FMCG and be able to motivate and guide a team to achieve business goals.
Key Responsibilities:
- Operational Support: Assist with the smooth running of daily tasks, including managing inventory, overseeing staff schedules, and handling customer inquiries or complaints.
- Problem-Solving: Address operational issues and resolve conflicts that arise within the team or with customers.
- Team Management: Help manage and train staff, ensuring they adhere to company policies and procedures.
- Administrative Duties: Maintain records of sales, inventory, and other relevant metrics. Assist in preparing reports for management.
- CUSTOMER SERVICE: Engage with customers to ensure a high level of satisfaction and address any issues that may arise.
Requirements:
- Leadership and Communication: Ability to motivate and guide a team, often stepping in as a leader in the absence of management.
- Problem-Solving: Critical thinking and analytical skills to identify problems and implement effective solutions.
- Organizational Skills: Time management and attention to detail to ensure smooth operations and maintain high standards.
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