Inbound Call Centre Representative

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is seeking a skilled Customer Service Agent to join their team in a 3-month contract role.

Key Qualifications:

  • Matriculate with a strong understanding of banking concepts
  • At least 2 years of experience in customer care, inbound call centres, or related fields
  • BCOM in Banking, Finance, Accounting, or a related field
  • A clear credit record and criminal record

Responsibilities:

  • Attend to customer credit card queries in a timeous manner
  • Resolve customer objections and concerns
  • Work towards achieving target goals


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