IT Support Specialist
1 month ago
Elite Search and Selection is seeking a highly skilled IT Helpdesk Technician to join our team. As a key member of our technical support team, you will be responsible for providing 24/7 support and maintenance for our Microsoft Servers environment.
Key Responsibilities:- Provide technical support and maintenance for Microsoft Servers environment
- Fault resolution and troubleshooting, providing support and technical advice to clients
- Implement and/or coordinate system updates and replacement of 'old' versions
- Ensure networks and servers are fully operational
- Administration of user, network printer, email, and web access, as well as anti-virus solutions
- Monitoring of security events, ensuring compliance with security policy, backups, and SAN issues, operational systems, network, and server performance
- Maintenance of network operations, applications, and operating systems, processing follow-up actions, and ensuring compliance with requirements
- Minimum 2 years of support experience
- Server experience, including Server , Server , and SBS Server up to Server
- TCP/IP printing
- Basic understanding of networking, server hardware, and MS Office Suite
- Windows XP and Windows 7, with solid Windows operating system (OS) knowledge
- Active Directory
- Exchange Server / (advantage)
- MATRIC
- N+ and A+
- Nice to have MCSE certified or MCIPT or a IT Diploma
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