Area Manager

6 days ago

Cape Town, Western Cape, South Africa Carrol Boyes Full time
Job Title: Area Manager - Cape Town

At Carrol Boyes, we are committed to delivering exceptional results in every aspect of our operations. We are seeking a highly skilled and results-driven Area Manager to join our Retail division and oversee our Cape Town region.

Key Responsibilities:
  • Sales Strategy and Performance Monitoring:
    • Monitor sales performance across multiple retail stores in Cape Town.
    • Analyze sales reports to identify trends and opportunities.
    • Collaborate with store managers to develop action plans for achieving targets.
    • Implement effective sales strategies to enhance revenue and meet objectives.
  • Workforce Planning and HR Support:
    • Develop staffing schedules that align with budgetary considerations and demand fluctuations.
    • Provide support to store managers in HR-related matters, including recruitment, scheduling, and discipline.
    • Foster a positive work environment by promoting employee development and engagement.
  • Operational Excellence:
    • Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.
    • Ensure that stores operate in compliance with company policies, protocols, and guidelines.
    • Oversee store maintenance activities, escalating critical issues for timely resolution.
  • Compliance and Auditing:
    • Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cash-based activities.
    • Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.
    • Uphold Health & Safety protocols to ensure the well-being of both employees and customers.
  • Brand Consistency:
    • Maintain a consistent and distinctive Brand look and feel across all stores.
    • Collaborate with Visual Managers to ensure that the brand's visual merchandising guidelines are adhered to.
  • Industry Awareness and Adaptation:
    • Stay up to date with industry trends, best practices, and technological advancements in retail management.
    • Adapt strategies to align with changing market conditions and consumer preferences.
Requirements:
  • 3-5 years' experience in Retail, including store process improvement, project management, handling Industrial Relations matters, workforce scheduling, health and safety at store level, and compliance audits.
  • National Diploma in Retail Management or Business Management.

We are looking for a candidate with strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. If you have a passion for retail management and a drive to deliver exceptional results, we encourage you to apply for this exciting opportunity.

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