Customer Experience Strategist
3 weeks ago
At The Legends Agency, we are committed to delivering exceptional customer experiences that drive business growth and success. As a key member of our team, you will play a vital role in developing and implementing strategies that expand our market reach and enhance customer engagement.
Our ideal candidate is a results-driven professional with a proven track record in managing complex customer relationships and driving new business opportunities. If you have a strong commercial acumen, excellent communication skills, and a passion for strategic thinking, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
- Channel Strategy Formulation and Implementation:
- Develop and execute effective channel strategies to expand market reach and enhance customer engagement.
- Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure strategies align with overall business objectives.
- Market and Customer Insight Maintenance:
- Continuously monitor market trends, customer behavior, and industry dynamics to stay ahead of the competition.
- Leverage insights to inform strategic decision-making, optimize business performance, and drive growth.
- New Business Development:
- Identify and pursue new business opportunities, contributing to the expansion of our client's customer base.
- Build and maintain strong relationships with potential clients and partners to facilitate successful business ventures.
We estimate the salary for this position to be around **R1,200,000 - R1,500,000 per annum**, depending on experience. If you are a motivated and driven professional looking for a challenging role, please submit your application.
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