Collections and Debt Review Department Head
17 hours ago
**Job Description:**
We are looking for a highly motivated and results-driven individual to fill the role of Collections and Debt Review Department Head at Fempower. As a key member of our senior leadership team, you will be responsible for driving business growth and improving operational efficiency within the department.
The successful candidate will have a strong background in collections and debt management, with a proven track record in leading cross-functional teams and implementing strategic initiatives. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
**Responsibilities:**
- Drive business growth and improve operational efficiency within the department
- Lead cross-functional teams to achieve departmental objectives
- Implement strategic initiatives to improve profitability and reduce delinquency levels
- Build strong relationships with internal and external stakeholders
**Requirements:**
- Grade 12 / Matric or equivalent
- Bcom Management qualification advantageous
- Diploma in Credit Management advantageous
- Relevant Contact Centre certifications (advantageous)
- Minimum 5 years' experience in a Team Manager position
- Minimum 3 years' experience in a Department Manager position
Estimated Salary: R 220,000 - R 320,000 per annum
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