Collections and Debt Review Department Head

17 hours ago


Cape Town, Western Cape, South Africa Fempower Full time

**Job Description:**

We are looking for a highly motivated and results-driven individual to fill the role of Collections and Debt Review Department Head at Fempower. As a key member of our senior leadership team, you will be responsible for driving business growth and improving operational efficiency within the department.

The successful candidate will have a strong background in collections and debt management, with a proven track record in leading cross-functional teams and implementing strategic initiatives. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

**Responsibilities:**

  • Drive business growth and improve operational efficiency within the department
  • Lead cross-functional teams to achieve departmental objectives
  • Implement strategic initiatives to improve profitability and reduce delinquency levels
  • Build strong relationships with internal and external stakeholders

**Requirements:**

  • Grade 12 / Matric or equivalent
  • Bcom Management qualification advantageous
  • Diploma in Credit Management advantageous
  • Relevant Contact Centre certifications (advantageous)
  • Minimum 5 years' experience in a Team Manager position
  • Minimum 3 years' experience in a Department Manager position

Estimated Salary: R 220,000 - R 320,000 per annum



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