High-End Hotel Operations Manager
4 weeks ago
Company Overview
">The Legends Agency is a prestigious establishment that values excellence in service and employee development.
About the Role
We are seeking an experienced Executive Housekeeper to lead our housekeeping team and maintain the highest standards of cleanliness and operational excellence.
Salary: $60,000 - $80,000 per annum, depending on experience
Job Description:
Lead and manage a team of housekeeping staff, coordinating their activities and training them in best practices to meet departmental goals.
Oversee inventory management, handle guest requests and complaints, and collaborate with other departments to ensure a seamless guest experience.
Implement and maintain health and safety standards while ensuring quality assurance processes are followed.
Liaise effectively with property owners and managers to understand project scopes and deliver excellence in execution.
Demonstrate an excellent history of successful project delivery within the housekeeping department.
Required Skills and Qualifications:
- Educational Background: Applicable tertiary qualification in Hospitality or Tourism is preferred.
- Experience: Minimum of 3 years experience in a similar position within the hospitality industry.
- Technical Proficiency: Proficiency in MS Office and experience with OPERA or similar Property Management Systems (PMS).
Benefits:
This position offers an incredible opportunity to be part of a prestigious establishment that values excellence in service and employee development. As our Executive Housekeeper, you will play a crucial role in shaping the guest experience through your commitment to cleanliness and operational excellence.
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