Driver GL Expert/Customer Service Representative

1 month ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a detail-oriented and customer-focused Driver GL Expert to join our team at Isilumko Staffing. This 6-month contract role involves managing and supporting operational processes related to driver accounts, ensuring a seamless customer experience.

Key Responsibilities:

  • Manage and oversee driver accounts, ensuring data accuracy and timely updates.
  • Assist drivers with account setup, updates, and troubleshooting.
  • Investigate and resolve operational issues related to driver profiles.
  • Provide guidance to drivers on policies and procedural changes.
  • Collaborate with internal teams to streamline processes and enhance the driver experience.
  • Ensure driver-related activities comply with company standards and guidelines.

Qualifications and Experience:

  • A Matric (Grade 12) qualification is required.
  • Experience in customer care is essential, preferably in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Strong digital literacy and proficiency with software platforms.
  • Ability to manage multiple tasks efficiently and meet deadlines.


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