Driver GL Expert/Customer Service Representative

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time
Isilumko Staffing (JHB) is seeking a skilled Driver GL Expert to manage and support operational processes related to driver accounts. This 6-month contract role involves assisting drivers with inquiries, resolving account issues, and ensuring a seamless customer experience. If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we'd like to hear from you.

Key Responsibilities:

* Manage and oversee driver accounts, ensuring data accuracy and timely updates.
* Assist drivers with account setup, updates, and troubleshooting.
* Investigate and resolve operational issues related to driver profiles.
* Provide guidance to drivers on policies and procedural changes.
* Collaborate with internal teams to streamline processes and enhance the driver experience.
* Ensure driver-related activities comply with company standards and guidelines.

Qualifications and Experience:

* Matric (Grade 12) is required.
* Customer care experience is essential, preferably in a fast-paced environment.

* Excellent communication and problem-solving skills.
* Strong digital literacy and proficiency with software platforms.
* Ability to manage multiple tasks efficiently and meet deadlines.

If you're a motivated and detail-oriented individual with a passion for customer care, we encourage you to apply for this exciting opportunity.

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