Driver GL Operations Specialist
2 months ago
We are seeking a highly skilled Driver GL Operations Specialist to join our team at Isilumko Staffing. As a key member of our operations team, you will be responsible for managing and supporting the operational processes related to driver accounts.
Key Responsibilities:
- Manage and oversee driver accounts, ensuring data accuracy and timely updates.
- Assist drivers with account setup, updates, and troubleshooting.
- Investigate and resolve operational issues related to driver profiles.
- Provide guidance to drivers on policies and procedural changes.
- Collaborate with internal teams to streamline processes and enhance the driver experience.
- Ensure driver-related activities comply with company standards and guidelines.
Requirements and Qualifications:
- A matriculation certificate (Grade 12) is required.
- Customer care experience is essential, preferably in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Strong digital literacy and proficiency with software platforms.
- Ability to manage multiple tasks efficiently and meet deadlines.
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