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Retention Specialist

2 weeks ago

Sandton, South Africa Discovery Limited Full time

Job Overview

As a Retention Specialist at Discovery Limited, you will play a critical role in convincing and negotiating with existing and prospective clients to remain with our company.

The ideal candidate will have a strong ability to perform under pressure, be self-motivated, and have excellent communication skills.

Responsibilities may include achieving client retention targets, offering financial advice, and selling product benefits where required.

You will also be responsible for accurate and timely administration on relevant systems and adherence to risk and compliance requirements.

We are looking for a team player who can work independently and align with our company values.

About the Company

Discovery Limited is a leading insurance company that seeks to make people healthier and enhance and protect their lives.

We are passionate about innovating and creating positive and meaningful change within our society.

Our company culture is fast-paced and dynamic, enabling smart and self-driven individuals to excel.

Required Skills and Qualifications

  • Achievement of client retention targets
  • Offering financial advice and selling product benefits
  • Achievement of not taken up (NTU) targets
  • Accurate and timely administration
  • Teamwork and self-management

Benefits and Opportunities

As a Retention Specialist, you will have the opportunity to develop your skills and knowledge in a dynamic and innovative environment.

You will also be part of a team that is committed to putting our customers and financial advisers first.

Ongoing Development and Support

At Discovery Limited, we believe in ongoing development and support for our employees.

We offer opportunities for continuous learning and professional growth.