Sales Representative

1 week ago


Cape Town, Western Cape, South Africa HomeChoice Holdings Limited Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Representative to join our team in the Telemarketing department. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with customers, and meeting or exceeding sales targets.

About Us

HomeChoice Holdings Limited is a leading South African homeware retailer, dedicated to helping our customers create beautiful homes they love with an innovative range of quality products at affordable prices.

Key Responsibilities
  • Meet or exceed monthly sales targets by selling HomeChoice's product offerings to existing and new customers through outbound telemarketing calls;
  • Develop and maintain strong relationships with customers, providing them with excellent customer service and ensuring their needs are met;
  • Stay up-to-date on product knowledge and ensure that all customers have a positive experience when interacting with HomeChoice representatives;
  • Utilize CRM software to track customer interactions and update records accordingly;
  • Attend regular team meetings and training sessions to stay informed about company updates, product information, and sales strategies;
  • Work collaboratively with other departments, including customer service and logistics, to resolve any issues that may arise;
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field (or equivalent experience);
  • Minimum 2-3 years of sales experience, preferably in a telemarketing role within a contact centre environment;
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike;
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines;
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint;
  • Clean criminal and ITC record;
  • A clear understanding of sales principles, telemarketing strategies, and customer relationship management;
What We Offer
  • Competitive basic salary plus uncapped commission and incentives;
  • A dynamic and creative work environment with a strong focus on employee development and growth;
  • Café and lounge area for relaxation and socialization;
  • Staff restaurant with healthy and affordable meal options;
  • Ongoing training and support to enhance your skills and knowledge;

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