IT Training and Development Specialist
7 days ago
Job Title: IT Trainer
Job Type: Contract
Location: Sunninghill
Job Description:
We are seeking an experienced IT Trainer to join our team on a 3 and a half month contract. The successful candidate will be responsible for training employees on a new system of order fulfilment.
Responsibilities:
- Training Program Development: Design and develop training programs, courses, and materials to meet the needs of our employees.
- Assessment and Evaluation: Create assessments and evaluations to measure the effectiveness of our training programs.
- Training Preparation: Prepare for training sessions by developing presentations, handouts, and other materials.
- Facilitation: Facilitate training sessions to technical and non-technical employees.
- Coaching: Provide coaching to all levels of managers and supervisors to enhance their skills and knowledge.
- System Training: Train employees on new system deployments within stores, including workshops and information sessions.
- Development Projects: Work on development projects to improve our training programs and materials.
- Course Design: Design and develop courses to meet the needs of our employees.
- Adult Learning: Apply adult learning principles to design and deliver training programs that meet the needs of our employees.
Requirements:
- Education: Grade 12
- Experience: No less than 7 years' experience in training and facilitation of learning in adult education, with some experience within retail.
- Certifications: SDF certificate
- Skills: Excellent English communication skills, active listening, great articulation, relationship building, strong presentation skills, ability to read audience and get them to engage, root cause analysis, problem-solving, business acumen, and professionalism.
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