Learning and Development Specialist

2 months ago


Johannesburg, Gauteng, South Africa Telebest Full time

Job Summary:

Telebest is seeking a highly skilled Learning and Development Specialist to join our team. As a key member of our organization, you will be responsible for designing and delivering training programs that meet the learning needs of our employees.

Key Responsibilities:

  • Stakeholder Engagement: Develop and maintain strong relationships with key stakeholders across the business to understand their learning needs and preferences.
  • Training Program Design: Design and develop training programs that are engaging, interactive, and effective in meeting the learning objectives.
  • Delivery and Facilitation: Deliver complex training programs to diverse groups of learners, using a range of delivery channels and methodologies.
  • Program Evaluation: Evaluate the effectiveness of training programs and make recommendations for improvement.
  • Cost Management: Manage training costs and develop strategies to optimize budget allocation.
  • Accreditation and Compliance: Maintain external professional accreditation and ensure compliance with relevant regulatory requirements.
  • Risk Management: Identify and mitigate risks that may impact the business, and develop strategies to address these risks.
  • Problem-Solving: Manage complexities and solve problems effectively, using a logical and analytical approach.
  • Conflict Resolution: Manage conflict situations effectively, using a calm and professional demeanor.
  • Continuous Improvement: Stay up-to-date with industry trends and best practices, and implement new ideas and approaches to improve the effectiveness of training programs.

Requirements:

  • Education: Degree or Diploma in Human Science, Human Resource Development, Educational Management Science, Education and Training Development Practices, or a related field.
  • Experience: 5-8 years of experience in the learning development field, with at least 4 years in a facilitator role.
  • Skills: Strong communication and interpersonal skills, ability to design and deliver training programs, experience with facilitation of leadership development programs, and ability to evaluate and measure the effectiveness of training programs.


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