Sales Training Specialist

7 days ago


Johannesburg, Gauteng, South Africa CallForce Full time

Sales Training Specialist

CallForce is a recognized leader in the BPO industry, providing tailored and innovative contact center solutions to clients worldwide. We are seeking a dynamic Sales Trainer to enhance the skills and performance of our sales teams.

Key Responsibilities

  • Deliver training sessions in accordance with client-specific curriculum requirements.
  • Adapt and transfer skills across various campaigns and sectors.
  • Identify training needs based on project specifications and present findings.
  • Participate in Quality Calibration sessions, ensuring discrepancies remain minimal.
  • Engage in call handling for a minimum of four hours monthly.
  • Attend Train-the-Trainer sessions with clients or Master Trainers to maintain certification.
  • Stay updated on industry trends and relevant knowledge.
  • Share knowledge and skill updates with the team for pertinent campaigns.
  • Collaborate with the Operations Manager to facilitate the transition of agents from training to operational roles.
  • Provide coaching to trainees based on observed knowledge and skill deficiencies.
  • Manage attrition within training groups through regular one-on-one meetings.
  • Review and enhance training materials to improve delivery effectiveness.
  • Complete administrative training tasks within established timelines.
  • Continuously monitor process and knowledge updates, suggesting necessary changes to training content and methods.
  • Stay informed of changes by participating in monthly knowledge assessments.

Qualifications & Experience

  • At least 1 year of experience as a Learning and Development Sales Trainer.
  • Experience in the BPO sector is essential.
  • Experience in the telecommunications industry is preferred.
  • Background in outbound sales is advantageous.

Please note: If you do not receive a response, consider your application for this position unsuccessful.



  • Johannesburg, Gauteng, South Africa CallForce Full time

    Sales Training SpecialistCallForce is a leading BPO service provider renowned for delivering tailored and innovative contact center solutions to a global clientele. We are seeking a dynamic Sales Trainer to enhance the training experience for both new recruits and seasoned agents.Key ResponsibilitiesDeliver training sessions in accordance with...

  • Sales Specialist

    2 months ago


    Johannesburg, Gauteng, South Africa Takeda Pharmaceutical Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionIsilumko Staffing is seeking a highly skilled Technical Trainer to join our team. As a Technical Trainer, you will be responsible for delivering training programs to clients in the banking industry.Key Responsibilities:Contribute to Business Unit Savings: Effectively manage cost, time, and quality to drive business growth.Ensure Operational...


  • Johannesburg, Gauteng, South Africa Centrax Systems Full time

    Job Description**Job Title:** Training Specialist**Job Summary:** We are seeking a highly skilled Training Specialist to join our team at Centrax Systems. The ideal candidate will have a strong background in developing and delivering training programs for end-users on enterprise resource planning (ERP) systems.Key Responsibilities:Design and deliver...


  • Johannesburg, Gauteng, South Africa Zimmer Biomet Full time

    About the RoleThe Clinical Sales Specialist is a key member of our sales team, responsible for managing sales regions and providing technical support to customers. This role requires strong networking capabilities, business acumen, and clinical expertise.Key ResponsibilitiesWork closely with sales representatives, key account managers, and regional sales...


  • Johannesburg, Gauteng, South Africa Salesworx Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Growth Specialist to join our team at Salesworx. As a Sales Growth Specialist, you will be responsible for driving business growth and achieving sales targets in the cloud services market.Key ResponsibilitiesAchieve and exceed sales targets for recurring revenue and projectsTrack...


  • Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Job Title: Sales ExecutiveJob Summary:We are seeking an experienced Sales Executive to join our team at Company People Motor Industry Recruitment Specialists. As a Sales Executive, you will be responsible for selling Pre-Owned Volvo, Chery, and used cars such as BMW to our clients.Key Responsibilities:Sell Pre-Owned Volvo, Chery, and used cars such as BMW to...


  • Johannesburg, Gauteng, South Africa Ultra Personnel Full time

    Export Sales SpecialistUltra Personnel is seeking a highly skilled Export Sales Specialist to join our team. As an Export Sales Specialist, you will be responsible for managing all assigned export accounts and administration requirements, generating profit through effective selling and marketing of our range and other related products to Africa and the...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Summary:We are seeking a highly skilled and motivated Electronics Sales Specialist to join our team at Network Recruitment. As a Technical Sales Professional, you will be responsible for collaborating with our customers to understand their electronic product needs and providing tailored solutions to meet their requirements.Key Responsibilities:Build and...

  • Sales Specialist

    2 months ago


    Johannesburg, Gauteng, South Africa NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...


  • Johannesburg, Gauteng, South Africa AutoTrader Full time

    Job SummaryWe are seeking a highly motivated and results-driven Digital Sales Specialist to join our team at AutoTrader. As a key member of our sales team, you will be responsible for driving business growth and revenue through the sale of our digital product offerings.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets and...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Growth Specialist to join our team at Kontak Recruitment. As a Sales Growth Specialist, you will play a critical role in driving business growth and achieving our ambitious goals in the furniture removal and logistics industry.Key ResponsibilitiesLead Conversion: Identify, engage, and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: IT TrainerJob Type: ContractLocation: SunninghillJob Description:We are seeking an experienced IT Trainer to join our team on a 3 and a half month contract. The successful candidate will be responsible for training employees on a new system of order fulfilment.Responsibilities:Training Program Development: Design and develop training programs,...


  • Johannesburg, Gauteng, South Africa TalentLink Full time

    Job DescriptionTalentLink is seeking a highly skilled and experienced Driver Trainer to join our team. As a Driver Trainer, you will be responsible for assessing new and existing drivers, conducting training sessions, and ensuring that training schedules are communicated and adhered to.Key Responsibilities:Driver Assessment and Training: Assess new and...


  • Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time

    Job Summary:Oxyon People Solutions is seeking a highly skilled Sales Executive to join our team. As a Sales Executive – Mining Specialist, you will be responsible for the sales and marketing of chemical raw materials and mechanical/engineering products to the mining industry.Key Responsibilities:Sales and Marketing:Develop and execute sales strategies to...

  • Product Specialist

    1 day ago


    Johannesburg, Gauteng, South Africa Clinigen Full time

    About the RoleWe are seeking a highly motivated and experienced Product Specialist to join our team at Clinigen. As a key member of our sales and marketing team, you will be responsible for promoting our company's and product trademarks and brands, achieving sales targets, and providing exceptional customer service.Key ResponsibilitiesSales and Marketing:...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Job SummaryWe are seeking a highly skilled Property Sales Specialist to join our team at Professional Career Services.Key ResponsibilitiesLiaise with clients to market properties effectively, ensuring maximum price realization.Handle inquiries from potential buyers, providing them with accurate information about properties.Conduct property valuations to...


  • Johannesburg, Gauteng, South Africa Micromine Full time

    About the OpportunityWe are seeking a highly skilled Product Specialist Team Lead to join our team at Micromine. As a key member of our team, you will be responsible for leading our team of Product Specialists to deliver high-quality pre and post-sales outcomes within the AMEE region.As a Product Specialist Team Lead, you will assist the team in providing...


  • Johannesburg, Gauteng, South Africa NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Summary:We are seeking a highly skilled and experienced Channel Sales Specialist to join our team at Isilumko Staffing (JHB). This role is responsible for managing customer relationships, conducting site surveys, providing project management assistance, and supporting clients with branding, marketing, and sales planning in the CCTV security industry.Key...