Store Operations Manager
6 days ago
Excellent Opportunity for a Store Operations Manager
Our client, Pro Select Consulting, is seeking an accomplished Store Operations Manager to oversee the daily activities of their retail store. The ideal candidate will have a proven track record of driving sales growth, fostering a positive work environment, and ensuring exceptional customer service.
Main Responsibilities:
- Leadership and Development: Guide and mentor the store team, identifying training needs and implementing talent management strategies to ensure succession planning.
- Talent Acquisition and Performance Management: Assist in recruiting, administering, and managing performance in line with company policies and procedures.
- Customer Experience: Implement processes to deliver exceptional customer experiences, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and housekeeping.
- Compliance and Risk Management: Enforce overall compliance by conducting thorough checks through defined processes.
- Sales Growth and Brand Awareness: Explore opportunities to boost sales and enhance brand awareness.
- Product Performance and Feedback: Provide insights on in-store product performance to support improvement.
- Operational Planning and Performance Monitoring: Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on reports.
- Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management and maintaining the stockroom's upkeep.
- Inventory Control: Manage stock levels through defined processes to mitigate risks and ensure adequate stock.
- Sales Floor Operations: Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
This role requires a minimum of 3 years of experience in an Assistant Store Management role and a clear credit and criminal record.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience.
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