Store Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Pro Select Consulting Full time

Pro Select Consulting is seeking an experienced Store Operations Manager to join our team in Kenilworth. As a key member of our retail operations team, you will be responsible for overseeing store activities, ensuring excellent customer service, and driving sales growth.

About the Role

This is a challenging and rewarding opportunity for a results-driven professional who can lead by example and motivate their team to achieve exceptional results. You will be expected to create and manage work schedules, oversee staff training and performance, handle complex customer inquiries, and contribute to the development of business strategies.

Key Responsibilities
  • Store Management: Oversee all aspects of store operations, including staffing, inventory management, and visual merchandising.
  • Customer Service: Provide exceptional customer service, handling complaints and resolving issues promptly and professionally.
  • Sales Performance: Analyze sales data, identify trends, and develop strategies to drive sales growth and meet targets.
  • Team Leadership: Lead and motivate your team to achieve exceptional results, providing coaching and training as needed.
  • Cash Handling: Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
  • Store Maintenance: Ensure the store is clean, organized, and adheres to health and safety regulations.
Requirements

To succeed in this role, you will need:

  • A proven track record of success in retail operations or a related field.
  • Excellent leadership and communication skills.
  • Ability to analyze sales data and develop business strategies.
  • Strong customer service skills, with the ability to handle complex complaints.
  • Proficiency in cash handling and financial management.
  • A high level of organization and attention to detail.
What We Offer

We offer a competitive salary package, including a base salary of £45,000 per annum, plus benefits and opportunities for career advancement.

If you are a motivated and results-driven professional looking for a new challenge, please apply now


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