Store Operations Manager

3 weeks ago


Cape Town, Western Cape, South Africa Pro Select Consulting Full time

Job Overview:

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Pro Select Consulting is seeking a results-driven Store Operations Manager to oversee the day-to-day activities of our Canal Walk store. The ideal candidate will have a proven track record of driving sales growth, enhancing customer service standards, and fostering a positive work environment.

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About the Role:

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This dynamic role involves leading a team of retail professionals, guiding them to exceed store targets, and implementing initiatives that boost sales and brand awareness. Key responsibilities include talent management, performance administration, customer experience processes, compliance checks, and stock management.

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Key Responsibilities:

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  • Talent Management: Identify training and coaching needs, emphasize succession planning, and develop a high-performing team.">
  • Performance Administration: Recruit, administer, and manage performance in alignment with company policies and procedures.">
  • Customer Experience: Implement processes to ensure adherence to policies and procedures, encompassing visual standards, customer feedback, and housekeeping.">
  • Compliance Checks: Conduct thorough checks through defined processes to ensure overall compliance.">
  • Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management and maintaining the stockroom's upkeep.">
  • Sales Growth: Explore and propose new opportunities to boost sales and enhance brand awareness.">
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Requirements:

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To be considered for this role, candidates must have a minimum of 3 years' experience in an Assistant Store Management position and possess a clear credit and criminal record.

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Salary: We offer a competitive salary range of



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