Store Operations Manager

2 months ago


Cape Town, Western Cape, South Africa Cape Union Mart International Ltd Full time

About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Cape Union Mart International Ltd.

As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • To assist in managing all aspects of the store, including sales, stock management, and customer service.
  • To maximize turnover and profit by identifying opportunities for growth and implementing effective strategies.
  • To minimize shrinkage by monitoring stock related risks and taking proactive measures to prevent losses.
  • To deliver exceptional customer service by implementing a customer experience strategy that meets or exceeds customer expectations.
  • To lead talent selection, training, coaching, retention, and recognition initiatives to ensure that the team is equipped with the skills and knowledge required to succeed.
  • To implement innovative visual merchandising to optimize sales and enhance the overall shopping experience.
  • To implement company policies and procedures to ensure compliance and maintain a positive work environment.
  • To maintain health & safety practices and ensure that the store is a safe and healthy place to work.
  • To optimize team performance through an inspiring environment and align team members with company culture.

Requirements

  • A minimum of 3 years of management experience in retail, preferably with a similar role.
  • A Matric or equivalent qualification.
  • Excellent Microsoft computer proficiency, including Word, Excel, and PowerPoint.
  • A clear criminal record.
  • Effective communication skills at all levels, both written and verbal.

Salary Range: R350,000 - R450,000 per annum, depending on experience.

Note: Salary range may vary based on location and other factors.



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