Store Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Pro Select Consulting Full time
Job Description

At Pro Select Consulting, we are seeking a highly skilled Store Operations Manager to join our team. As an Assistant Store Manager, you will be responsible for overseeing the day-to-day activities of the store and driving sales growth through innovative initiatives.

About the Role

The successful candidate will have a minimum of 3 years of experience in an Assistant Store Management role and a clear credit and criminal record. Your main responsibilities will include:

  • Guiding and developing the store team to achieve store KPIs and operational strategy, aligning with company values.
  • Implementing customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
  • Authorizing write-offs, breakages, recalls, and returns, ensuring effective stock management.
  • Managing stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Accurately receiving, unpacking, merchandising, and replenishing the sales floor to drive sales objectives.

As Store Operations Manager, you will also be responsible for providing feedback on in-store product performance to the support centre, contributing to sales improvement, and collaborating with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.

Salary and Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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