High-Speed Order Processing Coordinator

3 days ago


Johannesburg, Gauteng, South Africa Set Consulting Full time

Key Responsibilities:

  • Order Monitoring: Continuously monitor the quick commerce order dashboard to identify potential breaches in SLAs.
  • Action and Escalation: Take immediate action when SLAs are breached, which may include escalating the issue, communicating with relevant teams or individuals, and ensuring orders are processed promptly.
  • Customer Service: Address customer queries or concerns related to order processing and delivery times, ensuring high levels of customer satisfaction.
  • Ticket Management: Utilize FreshDesk to track, manage, and resolve order-related issues.
  • Reporting and Analysis: Produce regular reports detailing order processing metrics, SLA breaches, and actions taken to resolve these breaches.
  • Collaboration and Improvement: Work closely with customer service, fulfillment, logistics, and retail teams to ensure streamlined order processing and prompt resolution of issues.


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Role Overview:The Speed Control Tower Specialist will play a vital role in maintaining the efficiency of our quick commerce operations. This involves continuously overseeing the order dashboard, identifying potential breaches in Service-Level Agreements (SLAs), and taking swift action to rectify these issues.


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Role Summary: We are seeking a diligent and proactive individual to join our team as a Speed Control Tower Specialist on a contract basis. The successful candidate will be responsible for monitoring our quick commerce order dashboard and ensuring that all orders are processed in a timely manner. Should any orders breach our service-level agreements (SLAs),...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Set Consulting is seeking a diligent and proactive Speed Control Tower Operations Coordinator to join our team on a contract basis. As a key member of our operations team, you will be responsible for monitoring our quick commerce order dashboard and ensuring that all orders are processed in a timely manner.Key Responsibilities:Order Monitoring: Continuously...


  • Johannesburg, Gauteng, South Africa Tumaini Consulting Full time

    We are seeking a highly skilled Senior Mechanical Engineer to join our client's team in Gauteng. With a strong background in mechanical engineering and experience in high-speed packaging lines within the FMCG industry, you will be responsible for adding value and excellence to their team.About the RoleThis is a challenging opportunity for an experienced...


  • Johannesburg, Gauteng, South Africa SET Recruitment Consultants Full time

    At SET Recruitment Consultants, we are seeking a diligent and proactive individual to fill the role of Speed Control Tower Specialist on a contract basis.Key Responsibilities:SLA Monitoring: Continuously oversee the quick commerce order dashboard to identify and rectify any potential breaches in Service Level Agreements.Order Management: Take immediate...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Job DescriptionWe are seeking a diligent and proactive individual to join our team as an Order Processing Specialist on a contract basis.The successful candidate will be responsible for monitoring our quick commerce order dashboard and ensuring that all orders are processed in a timely manner. Should any orders breach our service-level agreements (SLAs), the...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Job Summary:We are seeking a diligent and proactive individual to join our team as a Speed Control Tower Specialist on a contract basis. The successful candidate will be responsible for monitoring our quick commerce order dashboard and ensuring that all orders are processed in a timely manner.


  • Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

    Job Summary:">We are seeking a skilled Sales Order Coordinator to join our team at Empire Recruitment. This is an excellent opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our organization.">About the Role:">The Sales Order Coordinator will play a critical role in managing sales orders, ensuring timely...


  • Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full time

    Customer Service and Order Processing SpecialistWe are seeking an experienced Customer Service and Order Processing Specialist to join our team at Michelle Taylor Recruitment. As a Customer Service and Order Processing Specialist, you will handle customer inquiries, resolve complaints, and process orders from receipt to delivery.Key ResponsibilitiesHandle...


  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    About the Role:We are seeking a skilled Process Owner - Order to Cash to join our team at Top Talent Professional Services. The successful candidate will be responsible for owning and driving process design and changes related to system, process, and policy.Key Responsibilities:Collaborating with technical experts and business units to determine reporting...


  • Johannesburg, Gauteng, South Africa JoburgJobs Full time

    Job OverviewAt JoburgJobs, we are seeking a highly detail-oriented Debi Check Consultant to join our team. The successful candidate will be responsible for managing and verifying debit order agreements over the phone.About the RoleThis role involves communicating with clients post-sales calls, authorizing and processing client debit-order payments, verifying...


  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    About UsAt Top Talent Professional Services, we are a leading provider of professional services, dedicated to delivering exceptional results and exceeding our clients' expectations.Job DescriptionRole OverviewWe are seeking an experienced Order to Cash Process Manager to join our team. The successful candidate will be responsible for owning the end-to-end...

  • Platform Coordinator

    7 hours ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Job SummaryWe are seeking an experienced Platform Coordinator to join our team. As a key member of our operations department, you will be responsible for overseeing order processing, inventory management, and customer requests to ensure seamless operations and customer satisfaction.ResponsibilitiesProcess lead times for multiple branches, ensuring accuracy...


  • Johannesburg, Gauteng, South Africa Retail Solutions Full time

    Job OverviewRetail Solutions is seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team.Key Responsibilities:Operational Coordination & Execution: Assist in coordinating daily operations, addressing store support inquiries, tracking orders, and ensuring timely product deliveries.Performance Tracking & Reporting:...


  • Johannesburg, Gauteng, South Africa Retail Solutions Full time

    Retail Solutions is seeking a highly organized and analytical Delivery Operations Coordinator to join our team. As a key member of our Final Mile Operations, you will play a crucial role in ensuring seamless delivery experiences for our customers.Key Responsibilities:Coordinate daily operations, including tracking orders and ensuring timely product...


  • Johannesburg, Gauteng, South Africa Care 4 U Assisted Living Full time

    At Globelink Logistics, a leading distribution company based in Gauteng, South Africa, we are seeking a skilled and detail-oriented individual to join our team as a Picker/Packer on a full-time, permanent basis.The successful candidate will be responsible for accurately and efficiently picking and packing orders for shipment. This role requires strong...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    Key Skills and QualificationsTo excel in this role, you will need:Proven track record of success in a customer-facing role.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Proficiency in using Microsoft Office and Google Suite.Salary Range: $70,000 - $90,000 per...


  • Johannesburg, Gauteng, South Africa Retail Solutions Full time

    Job Title: Logistics Delivery Operations CoordinatorAbout Retail Solutions:Retail Solutions is a dynamic company that delivers exceptional customer experiences through innovative logistics solutions. We are seeking a highly motivated and organized Logistics Delivery Operations Coordinator to join our team.Salary: $60,000 - $80,000 per annumJob...


  • Johannesburg, Gauteng, South Africa Kaelo Full time

    Job Title: High Level Office CoordinatorWe are seeking a highly skilled and experienced Office Coordinator to join our team at Kaelo. The successful candidate will be responsible for providing administrative support to the Chairman, ensuring seamless day-to-day operations and contributing to the growth and success of our business.


  • Johannesburg, Gauteng, South Africa H&S Labour Brokers Full time

    Job OverviewH&S Labour Brokers is seeking a highly skilled Business Process Coordinator to join our team.