Sales Order Coordinator

6 days ago


Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

Job Summary:

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We are seeking a skilled Sales Order Coordinator to join our team at Empire Recruitment. This is an excellent opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our organization.

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About the Role:

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The Sales Order Coordinator will play a critical role in managing sales orders, ensuring timely and accurate processing, and maintaining effective communication with internal stakeholders and customers.

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Main Responsibilities:

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• Manage sales orders from receipt to dispatch, including verifying customer requirements, updating order status, and escalating issues as needed

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• Coordinate with the Operations Team to ensure seamless execution of orders, aligning with machine capacity and delivery schedules

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• Collaborate with Sales Representatives to communicate order details, manage expectations, and resolve any discrepancies

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• Analyze purchase history to identify opportunities for upselling and cross-selling, promoting customer loyalty and retention

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• Develop and maintain relationships with customers, responding promptly to inquiries and resolving issues in a professional manner

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Requirements:

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To be successful in this role, you will require:

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• Strong organizational and time management skills, with attention to detail and ability to prioritize tasks effectively

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• Excellent communication and interpersonal skills, with experience working with internal teams and external customers

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• Ability to work independently and collaboratively as part of a dynamic team

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• Proficiency in Microsoft Office, particularly Excel, and experience with CRM systems

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Salary and Benefits:

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This is a full-time position offering a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus benefits and opportunities for career growth.

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What We Offer:

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Empire Recruitment provides a supportive and inclusive work environment, where employees can grow and develop their careers. We offer opportunities for professional development, flexible working arrangements, and a comprehensive benefits package.

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How to Apply:

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If you are a motivated and results-driven individual looking for a challenging role in a dynamic organization, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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