Academic Program Coordinator

1 week ago


Pretoria, Gauteng, South Africa Recruitment Full time
Student Journey Officer

We are seeking a highly organized and detail-oriented Student Journey Officer to join our team at Recruitment. This role involves ensuring the smooth delivery of our academic programs and providing exceptional student support to enhance student retention.

Key Responsibilities:
  • Manage student applications, registrations, and enrolments, ensuring all admission requirements are met.
  • Conduct applicant interviews, student orientation, and campus tours to provide a positive experience for our students.
  • Maintain accurate student records and data, and assist with exams, including administration and moderation.
  • Provide ongoing support to students, including tracking attendance, identifying and supporting at-risk students, and resolving student complaints promptly.
  • Administer assessments, manage results, and coordinate the creation and storage of Portfolios of Evidence.
  • Communicate effectively with students and lecturers, and support academic staff with performance reviews and other administrative tasks.
Requirements:
  • Minimum of a high school diploma; post-school qualification is a plus.
  • 1-3 years of experience in academic and program administration.
  • Knowledge of quality assurance and regulatory requirements.
  • Proficient in using student information systems and Microsoft Office.
  • Excellent organizational and communication skills.
  • Ability to work independently and under pressure.
  • Strong interpersonal skills and attention to detail.

Why join our team?
We are committed to providing a supportive and inclusive environment for our students and staff. As a Student Journey Officer, you will have the opportunity to make a real difference in the lives of our students and contribute to the success of our academic programs.


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