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Customer Experience Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa Bestmed Medical Scheme Full time
About Bestmed Medical Scheme

BESTMED MEDICAL SCHEME is a non-profit organisation registered with the Council for Medical Schemes, committed to providing exceptional healthcare services to South Africans for over 58 years.

Our mission is to create a workplace culture that supports employee growth and well-being, while promoting a highly engaged workforce in a performance enabling environment.

Our comprehensive benefit programme offers a range of competitive packages, including generous annual leave, flexible working hours, and access to fitness facilities and running clubs.

As a BESTMED MEDICAL SCHEME employee, you can expect a wide range of benefits, from life cover and disability benefits to funeral cover and pension funds. We also offer professional development opportunities to ensure our staff stay up-to-date with industry trends.

A collaborative work environment with regular team interactions, recognition programmes, and incentives creates a fun and supportive atmosphere.

Key Responsibilities

The Regional Operations Coordinator is responsible for:

  • Coordinating regional office functions, logistics, purchases, and other arrangements.
  • Providing excellent service delivery to members, advisors, providers, and suppliers.
  • Assisting with member engagements and tempo activations.