Become a Customer Experience Evaluator
1 week ago
Become a Customer Experience Evaluator
**Job Summary**
In On Africa (IOA) is a research consulting and business intelligence firm seeking individuals to provide short-term consultancy services as Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating customer experiences and providing valuable feedback to our clients.
**Key Responsibilities**
* Evaluate customer experiences and provide accurate and objective feedback
* Conduct telephonic mystery shops and assess customer interactions
* Demonstrate excellent communication skills, both written and verbal
* Be reliable and punctual, adhering to deadlines
* Provide detailed reports on customer experiences
**Requirements**
* Must be a female, 37 or 38 years old
* Must be married
* Must be a South African citizen
* Must have a valid driver's license
* Must have uninterrupted insurance coverage for the past 5 years
**What We Offer**
* Competitive remuneration package
* Opportunity to work with a reputable research consulting firm
* Chance to develop your skills and experience in customer experience evaluation
**How to Apply**
If you are a detail-oriented individual with excellent communication skills and a keen interest in evaluating customer experiences, please submit your application to the HR Manager at In On Africa. Please include a detailed CV, a letter of motivation, and proof of identification and insurance coverage.
**Note**
This is a short-term consultancy opportunity. The Mystery Shoppers will be provided with airtime and data, and must have stable and reliable internet access.
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