Retail Branch Director

5 days ago


Nelspruit, Mpumalanga, South Africa The HR Company Full time
Retail Branch Director Opportunity

At The HR Company, we are seeking an experienced and results-driven Retail Branch Director to lead our retail branch team. With a proven track record of growing sales and excellent leadership skills, you will be responsible for achieving key branch KPIs, managing staff performance, and ensuring exceptional customer service.

Key Responsibilities:

  • Achieving key branch KPIs in respect of sales, stock levels, staff performance, order management, general administration, and supply chain management.
  • Manage staff performance across all departments, including job performance, discipline, training, attendance, and staff morale.
  • Stock control: Daily and monthly stock counts, stock reporting on shortages and discrepancies, and resolution thereof.
  • Handling exports together with relevant paperwork and export documentation.
  • FOLLOWING GENERAL OPERATIONAL PROCEDURES AND HEALTH AND SAFETY RULES AND STANDARDS.
  • Managing Customer Service, including quotations, effective handling of customer complaints, technical advice, and warranty information.
  • General Branch Administration, including cash, debtors, and creditors management, sale documentation completion according to policy, and lodging with HO, dealing with expense claims and IBTs.

The ideal candidate will have at least 5 years of retail branch management experience, fluent in English and Afrikaans, and a valid driver's license. A competitive salary is offered, estimated at R650,000 per annum, depending on experience.


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