Customer Experience Manager

Job DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...

Virgin Active South Africa is seeking a skilled Customer Experience Manager to join their team in Gauteng, Johannesburg.About the RoleThis role requires an individual with excellent communication and interpersonal skills, who can deliver exceptional customer experiences throughout the club. Key responsibilities include conducting front-of-house duties,...

Job Summary:Isilumko Staffing (JHB) is recruiting a Customer Experience Manager to lead and manage a team of contact centre agents. The ideal candidate will have a proven track record of delivering exceptional customer service and experience.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyManage and lead a...

Job Summary: We are seeking a highly skilled Senior Customer Experience Manager to lead our customer experience initiatives and drive business growth.Key Responsibilities:Develop and implement effective customer management strategies aligned with the company's goals and objectives.Develop the customer experience blueprint for the business and per brand...

Isilumko Staffing is seeking a highly skilled Strategic Customer Experience Manager to join our team in Sandton.With an estimated salary of R1,200,000 per annum, this permanent role offers an exciting opportunity for an experienced professional to take their career to the next level.The ideal candidate will have at least 7-10 years' working experience in a...

ENVIRONMENT:A leading Health & Wellness firm seeks a seasoned Operations Manager to lead their Call Center team. If you're passionate about delivering exceptional customer experiences, this role may be for you.DUTIES:Team Leadership: Supervise, motivate, and mentor a team of sales agents to achieve performance targets and exceed customer...

Customer Experience StrategistWe are seeking a seasoned Customer Experience Strategist to join our team at Isilumko Staffing. The ideal candidate will have a strong background in customer journey management, marketing, and leadership.Key Responsibilities:Implementation of customer experience strategiesMarketing and brand managementEvaluation and management...

Paton Personnel seeks a Customer Experience Expert to enhance existing experience and processes, enabling new strategic customer journeys and experiences.Key performance indicators will be measured by a positive change in customer perceptions, attitudes, and behaviour.The ideal candidate should have 3-5 years of experience in Customer Experience Management...

About the Role:Paton Personnel is seeking a highly skilled Customer Experience Specialist/Management Consultant to join our team.The ideal candidate will have 3-5 years of experience in customer experience management, with a strong background in financial services, retail, and/or telecommunications.We are looking for someone who can enhance existing...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...

We are seeking an experienced Customer Care Manager to lead our Customer Care team at Unique Personnel Ltd.As a key member of our organization, the successful candidate will be responsible for managing and directing the team to achieve exceptional customer care standards in every interaction with potential or existing clients.The ideal candidate will have a...

We are seeking an action orientated, team player to fill the Customer Experience Growth Manager role at Isilumko Staffing.Duties:Assist in executing the vision and strategy for the growth of our company.Collaborate with external stakeholders to improve the experience for partners and project rollouts.Requirements:A minimum of 2 years of experience in...

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

**About the Role**At EMPIRE RECRUITMENT, we are seeking a highly skilled Customer Experience Leader to oversee the daily operations of our client's call centre. As a key member of our team, you will play a pivotal role in shaping the customer service journey and ensuring each interaction is nothing short of outstanding.**Key Responsibilities**• Oversee the...

About Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

The Challenge AheadIn this challenging yet rewarding position as a Customer Experience Coordinator, you will be responsible for creating quotes, managing order updates, and delivering top-notch after-sales support. If you have a passion for customer satisfaction and can juggle multiple tasks with ease, we encourage you to apply.

Company Overview:FNB NAV is a leading financial institution that prides itself on delivering innovative products and services to its customers. With a commitment to staying curious and adapting to the ever-changing landscape, FNB NAV fosters an environment where experts come together to ignite effective change.Salary: R1 200 000 per annumJob Description: As...

We are seeking a highly skilled Customer Success Professional to join our team at Catch Recruit. As a key member of our organization, you will play a crucial role in ensuring the satisfaction and retention of our customers.About the RoleThe primary responsibility of this position is to develop and implement effective strategies that drive customer success....

**Overview**Empire Recruitment is seeking a dynamic and results-driven Customer Experience Director to lead the daily operations of our client's call centre.Estimated Salary: $85,000 - $110,000 per yearAs a seasoned leader, you will be responsible for shaping the customer service journey, ensuring exceptional interactions with every customer. Your key focus...