Automated Customer Support Lead

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

Join us as an Escalations Specialist Lead and contribute to delivering exceptional customer experiences in a dynamic environment.About The PositionAs an Escalations Specialist Lead, you will be responsible for managing and resolving escalated client complaints and issues. You will also provide expert guidance and coaching to team members on complaint...

About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

About the RoleWe are seeking an experienced Senior Automation Engineer to join our team as a Quality Engineering Specialist. In this role, you will be responsible for designing and implementing object-oriented programming (OOP) concepts in automation projects.You will enhance existing frameworks by adding classes and pages, thereby contributing to framework...

Automation RoleThis is a fantastic opportunity to advance your career in automation. You will be working on projects spanning government, mining, and more, utilizing your expertise in PLC programming and SCADA systems.The role involves collaborating with cross-functional teams to understand requirements and translate them into robust automation solutions....

Overview:Initiate International is a leading online gaming operator looking for a seasoned professional to fill the role of Head of Customer Support. This position offers a unique opportunity to shape and scale our customer support function, driving operational excellence and delivering exceptional player experiences.About the Job:Drive operational...

Get AI-powered advice on this job and more exclusive features.Director of Middle East & Africa - M&A Advisory | Business Consulting | Recruitment in iGaming, Fintech & PaymentsAre you a strategic and hands-on leader in customer support, passionate about delivering exceptional player experiences in the dynamic world of iGaming? Do you excel in managing...

As a key member of the Old Mutual South Africa team, the Automation Engineering Lead will be responsible for driving the overall test automation strategy and ensuring it aligns with project objectives. This includes overseeing the planning, execution, and monitoring of test activities, ensuring proper resource allocation and tool usage.The ideal candidate...

Lead Generation Group seeks an experienced Escalations Specialist Lead to contribute to delivering exceptional customer experiences.Key Responsibilities:Manage and resolve escalated client complaints and issues, ensuring high customer satisfaction.Provide expert guidance and coaching to team members on complaint handling and resolution.In this critical role,...

About UsInspired Testing is a leading innovative and forward-thinking quality engineering and software testing consultancy. Our teams of exceptional consultants and engineers provide solutions that help our customers deliver quality software faster, more effectively, and more frequently.We are looking for experienced Senior Automation Engineers who are...

**Job Description:**The Support Operations Executive will play a critical role in leading our customer support team and driving business growth. As the Support Operations Executive, you will be responsible for developing and implementing strategic plans, improving team performance, and ensuring exceptional customer experiences.Main Responsibilities:Develop...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

About the RoleWe are seeking a highly skilled and experienced Customer Support Team Lead to join our team at SupportYourApp. As a key member of our support operations, you will be responsible for leading a team of support agents and ensuring that we deliver exceptional customer experiences.The ideal candidate will have a strong background in technical...

Job SummaryWe are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly. The ideal candidate should have a strong understanding of US consumer behavior, customer service...

Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

As an Automated Lead Generation Expert at Prosana, you will be responsible for creating automated lead generation campaigns that consistently deliver high-quality leads for clients. You will design and implement high-performing outbound campaigns that meet client objectives.ResponsibilitiesDesign and implement high-performing outbound campaigns that...

Company OverviewCommunicate Engineering is a leading provider of automation solutions to various industries including government, mining, and more. With a solid reputation for stability and success, we offer opportunities for career advancement and professional growth.Job DescriptionWe are seeking an experienced Automation Specialist to design, develop, and...

Cape Town, South Africa | Posted on 01/08/2025The Team Lead is pivotal in guiding the support engineering team to deliver exceptional technical support, effectively manage significant customer-centric projects, and drive customer satisfaction and retention. This role now includes enhanced collaboration with Customer Care Account Managers, a structured...