Customer Contact Centre Manager

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job SummaryThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key ResponsibilitiesDevelop and implement...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Empire Recruitment. As a Contact Centre Manager, you will be responsible for overseeing the daily operations of our client's call centre and its dedicated employees.Key ResponsibilitiesLead and manage a team of customer service representatives to deliver...

Job SummaryWe are seeking a highly skilled and experienced Senior Manager to lead our Customer Contact Centre team. The successful candidate will be responsible for managing all aspects of the centre, including implementing technology to drive exceptional customer experience, managing people and costs, and ensuring regulatory compliance.Key...

Job Title: Senior Contact Centre ManagerWe are seeking a highly skilled and experienced Senior Contact Centre Manager to lead our customer service team. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that customer service targets are met and exceeded.Key Responsibilities:Lead and manage a...

Job Purpose:The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through quality management. Providing full support to the Contact Centre...

Empire RecruitmentAre you a results-driven leader with a passion for delivering exceptional customer experiences? We're seeking a talented Contact Centre Manager to join our team.About the Role:As a Contact Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be...

About the RoleWe are seeking a highly skilled and experienced Senior Contact Centre Operations Manager to lead our Randburg Office team in delivering exceptional customer service.

OverviewWe are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key ResponsibilitiesLead and manage a team of contact center agents, ensuring quality customer interactions...

Job Title: Multinational Contact Centre AccountantWe are seeking a highly skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

We are seeking a skilled Contact Center Manager to join our team at Energy At Work.Responsibilities:Manage a contract contact center with a strong focus on customer satisfaction.Lead a team of team leaders to ensure excellent customer service and efficient operations.Develop and implement strategies to improve contact center performance and...

Job OverviewIsilumko Staffing (JHB) is seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join their dynamic International Contact Centre team, which operates in multiple markets. As a key member of the team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

We are seeking a dedicated and driven Contact Centre Team Leader to run the USA contact centre team in Johannesburg.Key qualifications and experience:MatricTravel / tourism diplomaNo less than 5 years' experience working in a contact centreNo less than 2 years' work experience as a TLClear criminal recordSuccess rate of leading a team to high performance...

Accountant Job DescriptionWe are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the...

Accountant Job DescriptionWe are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the...

Job SummaryWe are seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a key member of our financial team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and...

The Palesa Mbali Group is seeking a highly skilled Medical Aid Contact Centre Professional to engage service-related calls and queries from medical scheme members and providers.Main Responsibilities:Handle service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions.Maintain and manage...

Job Title: Assistant Call Centre ManagerWe are seeking a highly skilled and experienced Assistant Call Centre Manager to join our team at iSON Xperiences. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring the smooth operation of our contact centre.Key Responsibilities:Lead a...

Job Title: Assistant Call Centre ManagerWe are seeking a highly skilled and experienced Assistant Call Centre Manager to join our team at iSON Xperiences. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring the smooth operation of our contact centre.Key Responsibilities:Lead a...