Contact Centre Team Lead

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Empire Recruitment. As a Contact Centre Manager, you will be responsible for overseeing the daily operations of our client's call centre and its dedicated employees.Key ResponsibilitiesLead and manage a team of customer service representatives to deliver...

Job Title: Contact Centre AgentsA leading insurance company is seeking a highly skilled Inbound Contact Centre Consultant to join their team.This role requires the successful completion of regulatory checks, qualifications, and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Key Responsibilities:Successfully...

Job Title: Senior Contact Centre ManagerWe are seeking a highly skilled and experienced Senior Contact Centre Manager to lead our customer service team. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that customer service targets are met and exceeded.Key Responsibilities:Lead and manage a...

Job SummaryThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key ResponsibilitiesDevelop and implement...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job Title: Call Centre SupervisorTalentCru is seeking a highly skilled Call Centre Supervisor to lead our Service Centre team. As a key member of our operations team, you will be responsible for driving performance and output to deliver exceptional customer service.Key Responsibilities:Lead a team of up to 20 Service Centre Consultants, providing coaching...

Job Title: Call Centre SupervisorTalentCru is seeking a highly skilled Call Centre Supervisor to join our team. As a Call Centre Supervisor, you will be responsible for leading a team of Service Centre Consultants and driving operational service delivery.Key Responsibilities:Lead a team of up to 20 Service Centre Consultants and allocate tasks to ensure...

A leading insurance company is seeking a skilled Inbound Contact Centre Consultant to join their team at Planet10.This role requires the successful completion of regulatory checks, qualifications, and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Key Responsibilities: Achieve and maintain the necessary...

About the Role:We are seeking a highly skilled Inbound Contact Centre Consultant to join our team at Planet10. As a key member of our Insurance team, you will be responsible for delivering exceptional customer service and ensuring regulatory compliance.Key Responsibilities:Successfully achieve regulatory checks, qualifications, and accreditation to be...

Job Title: Call Centre SupervisorWe are seeking a highly skilled Call Centre Supervisor to join our team at Tailormade Solution. This is a fantastic opportunity for a motivated and experienced professional to take on a leadership role in our call centre operations.Key Responsibilities:Manage and supervise a team of call centre agents to ensure excellent...

Job SummaryWe are seeking a highly skilled and experienced Senior Manager to lead our Customer Contact Centre team. The successful candidate will be responsible for managing all aspects of the centre, including implementing technology to drive exceptional customer experience, managing people and costs, and ensuring regulatory compliance.Key...

Lead a Team of Sales AgentsWe are seeking a skilled Sales Team Leader to lead and manage a team of Call Centre Sales Agents in Cape Town.RequirementsMinimum 2 years of experience as a Contact Centre Team LeaderStrong preference for BPO experienceAble to support day shift employeesExcellent people management skillsAbility to manage to strict SLA...

Job Title: Multinational Contact Centre AccountantWe are seeking a highly skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

Job OverviewIsilumko Staffing (JHB) is seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join their dynamic International Contact Centre team, which operates in multiple markets. As a key member of the team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

Job SummaryWe are seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a key member of our financial team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and...

Job Title: Team LeaderRecruitment Dynamix (Pty) Ltd is seeking a highly motivated and experienced Team Leader to join our Call Centre team in Johannesburg.Key Responsibilities:Drive performance and motivate the team to achieve sales targetsOversee sales management systems, structures, technology platforms, policies, and proceduresOptimize unit resources to...

Job Title: Call Centre Team LeaderAt Recruitment Dynamix, we are seeking a highly motivated and experienced Call Centre Team Leader to join our team.Job Summary:We are looking for a results-driven Call Centre Team Leader to lead and manage a team of call centre agents. The successful candidate will be responsible for ensuring that the team meets their daily...

Job SummaryAs a key member of our team at People Source, we are seeking a highly skilled Data Centre Mechanical Lead to oversee the mechanical infrastructure in new Data Centre builds. This is a long-term expat contract based in Manila, offering a unique opportunity to work on high-profile projects.Key ResponsibilitiesDesign and implement mechanical systems...

Accountant Job DescriptionWe are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the...