Service Advisor
1 week ago
About the Role:
We are seeking a skilled Service Advisor to join our team at BNF Staffing Solutions in Vereeniging. As a Service Advisor, you will play a crucial role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Matriculation: You will be responsible for ensuring that all customers have a valid matriculation certificate.
- Dealership Policies and Procedures: You will be expected to have a thorough understanding of our dealership's policies and procedures, including knowledge of manufacturer warranties and dealership services.
- Vehicle History Investigation: You will investigate the vehicle history of each customer to ensure that they are aware of any potential issues.
- Problem Solving Skills: You will be required to possess strong problem-solving skills to resolve any issues that may arise during the service process.
- Team Player: You will work closely with our team to ensure that our customers receive the best possible service.
- Strong Communication Skills: You will be expected to possess excellent communication skills to effectively communicate with customers and colleagues.
- Strong Administrative Skills: You will be responsible for maintaining accurate records and administrative tasks.
Requirements:
- Matriculation: You must have a valid matriculation certificate.
- Knowledge of Dealership Policies and Procedures: You must have a thorough understanding of our dealership's policies and procedures.
- Problem Solving Skills: You must possess strong problem-solving skills.
- Team Player: You must be able to work effectively as part of a team.
- Strong Communication Skills: You must possess excellent communication skills.
- Strong Administrative Skills: You must be able to maintain accurate records and perform administrative tasks.
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