Service Consultant

1 week ago


Pretoria, Gauteng, South Africa BNF Staffing Solutions Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at BNF Staffing Solutions. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Investigate Vehicle History: Conduct thorough research on vehicle history to provide accurate and reliable information to customers.
  • Manufacturer Warranties and Services: Provide expert guidance on manufacturer warranties, services, and updates to ensure customers are fully informed.
  • Dealership Services and OEM Updates: Stay up-to-date on dealership services and OEM updates to provide the best possible solutions for customers.
  • Strong Administration Skills: Possess excellent administrative skills to manage customer interactions, vehicle records, and other administrative tasks.
  • Problem-Solving Skills: Utilize strong problem-solving skills to resolve customer concerns and provide effective solutions.
Requirements
  • Matric qualification
  • Knowledgeable on dealership policies and procedures

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