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Service Advisor

2 months ago

Pretoria, Gauteng, South Africa BNF Staffing Solutions Full time

About the Role:

We are seeking a skilled Service Advisor to join our team at BNF Staffing Solutions in Vereeniging. As a Service Advisor, you will play a crucial role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Matriculation: You will be responsible for ensuring that all customers have a valid matriculation certificate.
  • Dealership Policies and Procedures: You will be expected to have a thorough understanding of our dealership's policies and procedures, including knowledge of manufacturer warranties and dealership services.
  • Vehicle History Investigation: You will investigate the vehicle history of each customer to ensure that they are aware of any potential issues.
  • Problem Solving Skills: You will be required to use your problem-solving skills to resolve any issues that may arise during the service process.
  • Team Player: You will work closely with our team to ensure that our customers receive the best possible service.
  • Strong Communication Skills: You will be expected to have excellent communication skills to effectively communicate with customers and colleagues.
  • Strong Administrative Skills: You will be responsible for maintaining accurate records and administrative tasks.

Requirements:

  • Matriculation: You must have a valid matriculation certificate.
  • Knowledge of Dealership Policies and Procedures: You must have a thorough understanding of our dealership's policies and procedures.
  • Problem Solving Skills: You must be able to use your problem-solving skills to resolve any issues that may arise during the service process.
  • Team Player: You must be able to work closely with our team to ensure that our customers receive the best possible service.
  • Strong Communication Skills: You must have excellent communication skills to effectively communicate with customers and colleagues.
  • Strong Administrative Skills: You must be able to maintain accurate records and perform administrative tasks.