Key Performance Manager for New Vehicle Sales
2 weeks ago
About The Talent Room
">We are seeking a skilled Key Performance Manager for our New Vehicle Sales department in George. As a key member of our team, you will play a pivotal role in driving sales and profitability to meet targets and sales forecast commitments.
Job Responsibilities:
- Sales and Profitability: Maximize sales and profitability through customer satisfaction and retention, ensuring the achievement of sales forecasts.
- Team Leadership: Develop and manage the necessary sales organization to meet sales and profitability objectives, fostering a culture of excellence and teamwork.
- Inventory Management: Ensure optimal stock levels of vehicles on premises, maintaining a balanced inventory that meets customer demand.
- Cost Control: Implement effective cost control measures to ensure departmental expenses remain within budgetary parameters.
- Pricing Strategies: Review and optimize pricing policies, discounts, and trade-in deals to maintain dealership profitability.
- Financial Monitoring: Regularly monitor the financial performance of the sales department, identifying areas for improvement and implementing corrective actions.
- Customer Satisfaction: Ensure timely and effective resolution of customer complaints, maintaining high levels of customer satisfaction and loyalty.
- Departmental Goals: Set and achieve departmental goals, including customer satisfaction and expectation targets, while ensuring direct and indirect costs remain within company parameters.
- Staffing and Training: Determine staffing levels and required training to achieve sales objectives, fostering a culture of continuous learning and development.
- Floorplan Activities: Monitor and manage floorplan activities, ensuring compliance with company policy requirements.
- Stock Management: Maintain accurate stock levels, adhering to company policy requirements.
- Back-end Product Sales: Maximizing the sale of back-end products to increase revenue and profitability.
Requirements:
- Matric certificate
- Previous experience as a Vehicle Sales Manager
- Internet leads and sales experience
- Valid South African Driver's License
Skills and Personal Attributes:
- Computer literacy
- Strong multi-tasking ability
- Valid Driver's License with no endorsements
- Excellent communication skills
- Strong administrative management skills
- A team player with a strong work ethic
- Reliable and able to maintain high performance standards
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