Hotel Operations Manager
1 week ago
About Us: At Wild Dreams Hospitality, we are committed to providing exceptional service and creating unforgettable experiences for our guests. We are currently seeking a skilled Hotel Operations Manager to join our team.
Key Responsibilities:
- Oversee the daily operations of our hotel, ensuring seamless and efficient service delivery.
- Manage a team of staff to maintain high standards of hospitality and customer satisfaction.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Ensure compliance with all relevant laws and regulations.
Requirements:
- Matric / National Senior Certificate
- At least 2 years of management or hospitality experience
- A hospitality certificate or degree is beneficial
- Good problem-solving skills
- Driver's license and own vehicle preferred
- Basic knowledge of accounting and numerical skills
- Excellent communication skills, written and verbal
- Excellent customer service skills
- Computer literate and able to use Microsoft Office Suite
- Well-organized and able to keep accurate records
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