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Administrative Support Officer

1 week ago

Pretoria, Gauteng, South Africa South African Reserve Bank Full time
Job Title: Receptionist - CSD

About the Role:
The South African Reserve Bank is seeking a skilled and motivated Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing the reception area, and maintaining accurate records. This is an exciting opportunity to join a dynamic organization and contribute to our mission of promoting economic growth and stability.

Key Responsibilities:
  • Manage the reception area, ensuring a professional and welcoming environment for visitors.
  • Receive and welcome visitors, maintaining a calm and courteous demeanor at all times.
  • Respond to incoming telephone calls, dealing with queries and routing calls to appropriate personnel where necessary.
  • Perform general administrative duties, including registering visitors, managing access cards, and maintaining records.
  • Administer and maintain records pertaining to access card issuance in accordance with relevant legislation.
  • Provide regular reports to the Team Leader on reception operations.

Requirements:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. A Higher Certificate in Reception or Call Centre is required, with two to three years' experience in a corporate environment. Registered PSIRA grade D/E officers will be considered an added advantage.