Call Centre Team Leader

Job DescriptionAs a Call Centre Operations Director at Top Talent Professional Services, you will be responsible for leading a team of call centre agents and team leaders. Your key objectives will include driving legit registrations and conversions according to targets.Key Responsibilities1. Oversee the effective management of call centre operations to...

Call Centre Manager (JB5091)RandburgR35 000 – R50 000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

Call Centre Manager (JB5091)RandburgR35 000 – R50 000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

Position OverviewWe are looking for an experienced Assistant Store Manager to join our team at Call Centre Staffing. The successful candidate will be responsible for leading a team of sales associates, ensuring the smooth operation of the store, and delivering exceptional customer service. Key responsibilities include:Developing and implementing strategies...

Responsible for the effective management of a team of call centre agents and team leaders ensuring legit registrations and conversions according to targets.ResponsibilitiesResponsible for the effective management of a team of call centre agents and team leaders ensuring they are driving legit registrations and conversions according to targets.Ensure customer...

Job title : Call Centre AgentJob Location : Gauteng, RandburgDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionProvide customers with exceptional service by ensuring that they are served promptly, understanding their needs and processing their requests. Deliver individual results through personal effort and...

About UsWe are seeking an experienced Retail Store Manager to join our team at Call Centre Staffing. As a key member of our management team, you will be responsible for driving sales growth, maximizing revenue opportunities, and maintaining profitability while fostering a positive work environment.Key ResponsibilitiesLead and motivate a team of sales...

About This RoleWe are seeking a highly skilled and motivated individual to join our team as a Paralegal Support Specialist. This role involves responding to client telephone call enquiries, complaints, and/or concerns, providing advice, guidance, and assistance on how to resolve issues.The position is based at our National Office in Braamfontein, providing a...

Salesworx is proud to partner with one of South Africa's premier private higher education institutions. We are currently seeking a Group Call Centre Manager who will be responsible for overseeing all aspects of call centre operations. The role involves ensuring optimal performance, fostering team development, and driving customer satisfaction while also...

RedCat Recruitment is urgently seeking a suitably qualified and experienced SENIOR CALL CENTRE MANAGER (SHORT-TERM INSURANCE INDUSTRY) for a large concern – position based in Johannesburg, Gauteng.JOB DESCRIPTION / REQUIREMENTSGrade 12.Valid driver's license / own reliable vehicle.Bachelors' Degree or Masters' Degree in Business Administration.Evidence of...

About the TeamOur Call Centre team is dedicated to delivering exceptional customer experiences. We are seeking an experienced Call Centre Manager to lead our team and drive operational efficiency. The successful candidate will be responsible for managing a team of customer service agents, analysing performance data, and implementing initiatives to improve...

Nedbank Wealth Cluster | Nedbank Insurance Division">Role Overview">Key ResponsibilitiesLead call centre agents in achieving their deliverables aligned with Nedbank's strategy.Measure quality and productivity standards for call centre agents and ensure service level agreements are met.Maintain relationships with clients and stakeholders by embodying...

Job Title: Call Centre Quality Assurance SpecialistAbout the RoleThis is an exciting opportunity to join our dynamic team as a Call Centre Quality Assurance Specialist. You will play a vital role in ensuring that agents meet quality standards, monitoring and evaluating performance, and delivering exceptional customer experiences.Main ResponsibilitiesEvaluate...

We are searching for a seasoned call centre manager to lead our team in Johannesburg, Gauteng.Job OverviewThis is an exciting opportunity for a motivated and experienced professional to join our client's team. The successful candidate will be responsible for overseeing daily operations, leading cross-functional teams, and developing strategies to drive...

Nedbank Wealth Cluster | Nedbank Insurance Division">Leadership Responsibilities">Job DescriptionLead call centre agents to achieve their deliverables aligned with Nedbank's strategy.Measure quality and productivity standards for call centre agents and ensure service level agreements are met.Maintain relationships with clients and stakeholders by embodying...

Job title: National Office – Paralegal – Client Call CentreJob Location: Gauteng, JohannesburgDeadline: April 19, 2025KEY OUTPUTSTo ensure immediate response to client telephone call enquiries, complaints and/or concerns and provide advice, guidance and assistance on how to resolve the issue and/or assist clients to resolve their legal problem.Receive...

At CallForce, we are seeking a seasoned Senior Call Centre Sales Manager to lead our team in delivering exceptional results. This is an exciting opportunity for someone who thrives in a fast-paced environment and has experience in managing high-performing teams.Job Description:Provide strategic leadership to multiple campaigns across our BPO operation,...

Nedbank Wealth Cluster | Nedbank Insurance DivisionEmployment Equity Statement: Preference will be given to individuals from underrepresented group.Job FamilySales And ServicesCall Centre (Service)Manage OthersFAIS AffectedFAIS Affected - YesJob PurposeTo manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...

What We OfferAs a Senior Manager - Operations at Quantanite, you will have the opportunity to work with top-tier clients and shape the future of CX solutions. We offer a dynamic and inclusive work environment that values collaboration, diversity, and growth. Our team is passionate about delivering world-class service and exceeding client expectations.We are...

RedCat Recruitment is seeking a senior call centre manager for a large concern based in Johannesburg, Gauteng.Key ResponsibilitiesOversee daily operations of a call centre team, ensuring high levels of productivity and efficiency.Lead cross-functional teams to achieve business objectives, leveraging expertise in the insurance sector.Develop and implement...