Experienced Call Centre Manager

Call Centre Manager (JB5091)RandburgR35 000 – R50 000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

We are seeking an experienced Call Centre Manager to join our Kontak Recruitment team. As a key member of our team, you will be responsible for leading and overseeing the inbound call centre operation.Job Description:Develop and enforce customer service strategies to ensure high satisfaction and retentionCollaborate with internal teams to align CRM processes...

Call Centre Manager (JB5091)RandburgR35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

Position OverviewWe are looking for an experienced Assistant Store Manager to join our team at Call Centre Staffing. The successful candidate will be responsible for leading a team of sales associates, ensuring the smooth operation of the store, and delivering exceptional customer service. Key responsibilities include:Developing and implementing strategies...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issues while meeting Call Centre targets.Responsibilities:Setting goals: Establishing goals for call center employees.Resolving issues: Resolving customer issues and other call center problems.Managing performance: Managing the team's...

About the RoleWe are seeking an experienced Inbound Call Centre Team Manager to lead our high-performing team. The ideal candidate will have a proven track record in implementing CRM systems and managing inbound call centres.Key Responsibilities:Lead and manage the inbound call centre team, ensuring high-quality customer interactions.Implement, optimize, and...

RedCat Recruitment is urgently seeking a suitably qualified and experienced SENIOR CALL CENTRE MANAGER (SHORT-TERM INSURANCE INDUSTRY) for a large concern – position based in Johannesburg, Gauteng.JOB DESCRIPTION / REQUIREMENTSGrade 12.Valid driver's license / own reliable vehicle.Bachelors' Degree or Masters' Degree in Business Administration.Evidence of...

Kontak Recruitment is seeking an experienced Call Centre Manager to lead and oversee our inbound call centre team. We are looking for someone with a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer interactions.Requirements:Proven experience as a Call Centre Manager or similar roleStrong...

About the TeamOur Call Centre team is dedicated to delivering exceptional customer experiences. We are seeking an experienced Call Centre Manager to lead our team and drive operational efficiency. The successful candidate will be responsible for managing a team of customer service agents, analysing performance data, and implementing initiatives to improve...

Role SummaryiSON Xperiences is looking for a Call Centre Quality Manager to join our team. The ideal candidate will have a strong focus on quality and customer experience.The Call Centre Quality Manager will be responsible for analysing customer interactions and capturing insights into our Genii tool. This will involve reducing business risk, improving the...

About UsWe are seeking an experienced Retail Store Manager to join our team at Call Centre Staffing. As a key member of our management team, you will be responsible for driving sales growth, maximizing revenue opportunities, and maintaining profitability while fostering a positive work environment.Key ResponsibilitiesLead and motivate a team of sales...

**Job Title:** Call Centre Quality ManageriSON Xperiences is seeking an experienced Call Centre Quality Manager to oversee quality assurance processes and drive continuous improvement.The ideal candidate will have strong leadership skills, be able to analyze complex data, and communicate effectively.We require someone who can monitor transactions for...

Job Description:As the Call Centre Director at Ubuntu We Sizwe Two Four Seven Pty Ltd., you will be responsible for managing a team of Call Centre Representatives and establishing goals for them to follow. Your key objectives include resolving customer issues, managing performance, and ensuring that technical knowledge is effectively transferred to...

Job OverviewWe are seeking a skilled Call Centre Manager to lead our team of call centre agents and team leaders. The successful candidate will be responsible for ensuring legitimate registrations and conversions according to targets.The ideal candidate will possess strong experience in call centre management and customer service, with proven analytical...

Job DescriptionAs a Call Centre Operations Director at Top Talent Professional Services, you will be responsible for leading a team of call centre agents and team leaders. Your key objectives will include driving legit registrations and conversions according to targets.Key Responsibilities1. Oversee the effective management of call centre operations to...

Job DescriptionThe ideal candidate will have 2-3 years of experience in an outbound call centre environment, administrative processes, distribution processes, product and company knowledge. They will possess selling and placing of orders skills, strong communication and administrative skills, ability to multi-task in dynamic environment, detail and...

Job SummaryThe Insidentity Call Centre Manager Top Talent Ps role involves leading a team of call centre agents and team leaders to provide exceptional customer service and achieve targets.The successful candidate will possess strong leadership and management skills, with a proven track record of driving business growth and improving customer...

Join Our TeamWe are looking for a highly motivated and experienced individual to join our team as a Call Centre Team Leader. If you are passionate about delivering exceptional customer service and leading high-performing teams, we want to hear from you.Key RequirementsProven track record of leadership experience in a call centre environment.Excellent...

Nedbank Wealth Cluster | Nedbank Insurance Division">Role Overview">Key ResponsibilitiesLead call centre agents in achieving their deliverables aligned with Nedbank's strategy.Measure quality and productivity standards for call centre agents and ensure service level agreements are met.Maintain relationships with clients and stakeholders by embodying...

Job ResponsibilitiesResponsible for the effective management of the team of call centre agents and team leaders ensuring legitimate registrations and conversions according to targets.Some of the responsibilities include:Effective management of team of call centre agents and team leaders.Providing excellent customer service with high NPS.Minimizing customer...