Luxury Travel Operations Coordinator

2 days ago

Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
Job Title: Luxury Travel Operations Coordinator

We are seeking a highly motivated and detail-oriented Luxury Travel Operations Coordinator to join our dynamic team in Cape Town.

About Black Pen Recruitment

Black Pen Recruitment is a leading recruitment agency specializing in the placement of skilled professionals in the hospitality and tourism industry.

Job Overview

The successful candidate will be responsible for supporting our Senior Experience Coordinator with various administrative tasks essential for the smooth operation of our luxury travel services.

Key Responsibilities:
  • Assist the Senior Experience Coordinator with administrative duties, including preparing detailed itineraries for confirmed bookings and coordinating restaurant reservations and site visit bookings as required.
  • Process payments for bookings and communicate details effectively to the accounts team.
  • Create and send reconfirmation emails to agents, ensuring clear communication.
  • Distribute itineraries and relevant information to guides at least one week prior to tours.
  • Provide on-call support during tours, particularly on alternating weekends.
  • Maintain open communication with guides during tours to facilitate smooth operations.
  • Assist with additional administrative tasks as needed to support the team.
  • Maintain accurate records of bookings and payments for reporting purposes.
Requirements:
  • Strong organizational skills with meticulous attention to detail.
  • Proactive and confident approach to tasks.
  • Proficient in Microsoft Office, with a solid understanding of Excel.
  • Excellent written communication skills for crafting clear and professional emails.
  • A degree in Hospitality and Tourism or a related field is required.
What We Offer:
  • An estimated salary of R250,000 - R350,000 per annum, depending on experience.
  • A competitive benefits package.
  • The opportunity to work with a dynamic and experienced team.
  • Ongoing training and development opportunities.
How to Apply:

Please submit your application, including your resume and a cover letter, to us through our website.

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