Luxury Spa Experience Coordinator
3 days ago
We are seeking a highly skilled and motivated Luxury Spa Experience Coordinator to join our team at The Legends Agency. This is an incredible opportunity to work in a luxurious setting that values wellness and employee development.
Company OverviewThe Legends Agency is a renowned spa and wellness center nestled under Lions Head in Camps Bay, offering an exclusive experience for our guests. Our dynamic team is dedicated to providing exceptional service and creating memorable experiences for our clients.
Job DescriptionThis role involves ensuring a seamless spa and salon wellness experience for our guests. Your key responsibilities will include:
- Managing Guest Interactions: Greet guests warmly upon arrival and provide them with a welcoming atmosphere as they enter the spa.
- Coordinating Appointments: Assist in scheduling appointments and managing schedules effectively to ensure efficient operations.
- Handling Transactions: Register new guests, process payments for services, and issue invoices while maintaining accurate records of business transactions.
You will also be responsible for upholding high standards of customer service and professionalism in all interactions.
Required Skills and QualificationsTo succeed in this role, you will need:
- Educational Background: Grade 12 or equivalent.
- Experience: Previous experience as a Spa Host or Receptionist in a Spa or Wellness Center is preferred.
- Technical Skills: Proficient in Microsoft Office (Word, Excel) and familiar with ESP systems; knowledge of Opera Cloud is advantageous.
We offer a competitive salary of R30,000 - R40,000 per annum, depending on experience. Other benefits include:
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
This position offers an exciting opportunity to work in a luxurious setting that values wellness and employee development. As our Luxury Spa Experience Coordinator, you will play a vital role in creating memorable experiences for our guests while working in an inspiring environment.
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