Technical Support Specialist
1 month ago
Job Title: Technical Support Specialist
">Overview: We are seeking an experienced Technical Support Specialist to join our team at Network Recruitment. This role is responsible for providing technical support and assistance to clients across a range of software and hardware products.
">Responsibilities:
- Provide technical support and assistance to clients via phone, email, or on-site visits.
- Manage installations and configure software and hardware systems.
- Build strong relationships with clients through excellent communication and interpersonal skills.
- Research and resolve technical issues efficiently and effectively.
- Document all client interactions and resolutions.
Requirements:
To be successful in this role, you will need:
- 2 years' experience in access control/CCTV/time & attendance software.
- 3 years' experience in field support.
- A certification in A and N networking (or equivalent).
- Excellent communication and problem-solving skills.
- The ability to work independently and as part of a team.
Salary: £35,000 - £45,000 per annum, depending on experience.
Location: Flexible, but based primarily in the UK.
About Us: Network Recruitment is a leading provider of IT recruitment services, working closely with clients across various industries to find top talent. If you're passionate about technology and want to make a real difference in people's lives, we'd love to hear from you
">What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work on exciting projects with talented professionals.
How to Apply: Please submit your CV and a cover letter outlining your relevant experience and qualifications.
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