Reservations Manager

2 weeks ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
Job Description

**Job Title:** Reservations Manager - Sales and Operations Lead

**Company:** ABC Worldwide

**Job Summary:** We are seeking an experienced Reservations Manager to lead our reservations team and drive sales growth. The successful candidate will be responsible for managing the day-to-day operations of the team, ensuring excellent customer service, and achieving sales targets.

Key Responsibilities:
  • Sales:
    • Develop and maintain strong relationships with key clients and partners
    • Identify and pursue new business opportunities to drive sales growth
    • Collaborate with the sales team to achieve sales targets and revenue goals
  • Reservations:
    • Manage the reservations team to ensure efficient and effective operations
    • Monitor and analyze reservation data to identify trends and areas for improvement
    • Develop and implement strategies to improve customer satisfaction and loyalty
  • Human Resources:
    • Recruit, train, and develop the reservations team to ensure they have the skills and knowledge needed to succeed
    • Manage employee performance and provide coaching and feedback to improve performance
    • Develop and implement policies and procedures to ensure compliance with company standards
  • Financial Management:
    • Manage the reservations budget to ensure efficient use of resources
    • Monitor and analyze financial data to identify areas for cost savings and revenue growth
    • Develop and implement strategies to improve profitability and reduce costs
    Requirements:
    • Proven experience in reservations management or a related field
    • Excellent communication and interpersonal skills
    • Ability to analyze data and make informed decisions
    • Strong leadership and management skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    What We Offer:
    • A competitive salary and benefits package
    • Opportunities for professional growth and development
    • A dynamic and supportive work environment
    • Recognition and rewards for outstanding performance

  • Reservations Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ManagerAt ABC Worldwide, we are seeking a highly skilled and experienced Reservations Manager to join our team. As a key member of our operations team, you will be responsible for leading the reservations team and driving sales growth while ensuring operational excellence.Key Responsibilities:Sales: Maintain excellent customer...

  • Reservations Manager

    3 weeks ago


    Cape Town, Western Cape, South Africa Executive Placings Full time

    Job Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations Manager to join our team in Cape Town. As a key member of our sales and operations team, you will be responsible for leading our reservations department and ensuring the team provides high-quality and efficient service levels to clients and agents.Key...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job SummaryWe are seeking a highly skilled Reservations Sales Manager to join our team at Marriott International. As a key member of our sales team, you will be responsible for soliciting and managing reservations sales-related opportunities, providing training and work assignments to Reservations Sales staff, and actively up-selling each business...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job Title: ReservationistWe are seeking a highly skilled Reservationist to join our team at Wild Dreams Hospitality. As a key member of our reservations team, you will be responsible for managing reservations for our luxury safari lodges.Key Responsibilities:Reservation Management: Manage reservations for our group of luxury safari lodges, ensuring seamless...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job SummaryWe are seeking a highly skilled Reservations Manager to join our team at Marriott International. As a key member of our sales and marketing team, you will be responsible for soliciting and managing reservations sales-related opportunities, providing training and work assignments to Reservations Sales staff, and driving customer loyalty by...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Job DescriptionExecutive Placings is seeking an experienced Reservations Manager to join our team. As a key member of our operations team, you will be responsible for leading and motivating the reservations team, while driving sales and delivering exceptional customer service.Key Responsibilities:Customer Relationship Management: Maintain excellent...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations and Sales ManagerExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town. As a key member of our operations team, you will be responsible for leading our reservations department and driving sales growth.Key Responsibilities:Lead a team of sales consultants to achieve sales targets and provide...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorAt Red Carnation Hotels, we are seeking a highly skilled and experienced Reservations Supervisor to join our team. As a key member of our Reservations and Revenue department, you will be responsible for ensuring the highest standard of performance and service is achieved when reserving accommodation and additional services...


  • Cape Town, Western Cape, South Africa Belmond Full time

    Reservations Agent Job DescriptionAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you will be part of a team that provides exceptional service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests' requests when handling a...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly skilled and organized Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...

  • Reservations Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations Manager OpportunityExecutive Placings is seeking an experienced Reservations Manager to lead our reservations team and drive sales growth. As a hybrid role, you will be responsible for managing key accounts and leading a team of reservations specialists.Key Responsibilities:Maintain strong relationships with clients and deliver on sales...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"Company Overview": "At ABC Worldwide, we pride ourselves on delivering exceptional service and expertise in the hospitality industry. Our team is passionate about reservations and dedicated to ensuring a seamless and enjoyable experience for our guests from the first point of contact to their arrival at the establishment.", "Position Overview": "We are...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations Manager Job DescriptionExecutive Placings is seeking an experienced Reservations Manager to lead our reservations team in Cape Town. As a sales driver and key account manager, you will be responsible for delivering exceptional customer service and exceeding sales targets.Key Responsibilities:Maintain strong relationships with clients and...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly organized and detail-oriented Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all...

  • Reservations Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations Manager OpportunityExecutive Placings is seeking an experienced Reservations Manager to lead our reservations team and drive sales growth. As a hybrid role, you will be responsible for managing key accounts, leading the reservations team, and ensuring operational excellence.Key Responsibilities:Maintain strong relationships with clients and...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations Manager - Hybrid RoleExecutive Placings is seeking an experienced Reservations Manager to lead our reservations team in Cape Town. As a hybrid role, you will be responsible for driving sales and managing the reservations process.Key Responsibilities:Maintain excellent relationships with clients and key accountsDeliver on and exceed sales...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorJob Summary:We are seeking a highly skilled Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved when reserving...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorJob Summary:We are seeking a highly skilled and experienced Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Job Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town.About the RoleWe are looking for a highly skilled and motivated individual to lead our reservations and sales team. The successful candidate will be responsible for increasing the profitability of the reservations...