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Key Accounts Manager

2 months ago

Johannesburg, Gauteng, South Africa Empire Recruitment Full time
Key Accounts Manager

Empire Recruitment is seeking a highly skilled Key Accounts Manager to join our client's dynamic team in South Africa. As a prominent manufacturing company, they are committed to quality and innovation, and this role is critical in fostering strong relationships with key clients and driving business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with key clients to understand their business needs and objectives.
  • Provide tailored solutions to meet clients' requirements and exceed their expectations.
  • Serve as the primary point of contact for key accounts, addressing queries and resolving issues promptly.
  • Collaborate with internal teams to ensure timely and successful delivery of products and services.
  • Identify opportunities to grow accounts and expand the client base.
  • Prepare regular reports on account status and performance metrics.
  • Negotiate contracts and agreements to maximise profit.
  • Stay updated on industry trends and competitors' activities to identify new business opportunities.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field with a strong understanding of the manufacturing processes and industry dynamics.
  • Proven experience as a Key Accounts Manager or in a similar role within the manufacturing industry.
  • Excellent communication, negotiation, and interpersonal skills with the ability to manage multiple accounts while paying strict attention to detail.
  • Proficiency in MS Office and CRM software with strong analytical skills and problem-solving abilities.
  • Ability to work independently and as part of a team.