Sports Betting Representative
2 weeks ago
- Inbound & Outbound Calls: Handle customer inquiries, promotions, and account queries efficiently.
- Assist with Betting: Guide customers through placing bets and provide information on betting markets.
- Promote & Upsell: Call existing customers to promote new offers, events, and betting opportunities.
- Resolve Issues: Address customer complaints professionally and ensure follow-ups are completed.
- Responsible Gambling Compliance: Ensure adherence to all company policies and Responsible Gambling guidelines.
- Record Management: Maintain accurate logs of customer interactions and unresolved queries.
- Cross-sell Products: Identify opportunities to introduce other betting services.
- Grade 12 (Matric)
- 1–3 years of experience in a Call Centre environment
- Fluency in English and one additional South African language
- No criminal record and available to start immediately
- Computer literate with solid telephone etiquette
- Excellent customer service skills with the ability to handle high-pressure situations
- Strong problem-solving skills and keen attention to detail
- Flexibility to work shifts, including weekends and public holidays
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SEO Manager
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Affiliate Manager
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Sandton, South Africa Initiate International Full timeInitiate International is seeking a skilled and results-driven Affiliate Manager to join our team in Johannesburg. If you have a passion for sports betting and a talent for building high-impact partnerships, this role may be the perfect fit for you.Job SummaryWe are looking for an experienced Affiliate Manager who can lead the development of our affiliate...
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CRM Manager
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Sports Betting Affiliate Manager
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Sports Betting Customer Retention Strategist
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Sports Betting Affiliate Partnership Manager
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SEO Manager
1 month ago
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Sports Betting CRM Strategist
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Sports Trader Expert
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Senior Sports Trader
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Sandton, South Africa Initiate International Full timeCompany Overview:Initiate International, a leading global company, is seeking an experienced Senior Digital Marketing Director to oversee its SEO strategy in Johannesburg. This role requires strong leadership skills and expertise in driving growth through innovative digital marketing strategies.Job Description:The ideal candidate will have a deep...
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Sportsbook Representative
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Sportsbook Ambassador
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Sportsbook Agent
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CRM Manager
1 month ago
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Project Manager
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Product Manager Director
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Sportsbook Agent
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